Tips For Running A Rubber Roofing Business
While some EPDM installations are perfect for all those DIY-ers, many installations require a professional contractor. This is where your roofing business comes in. In this article, we are going to be giving our top tips on how best to run an EPDM roofing business, and how your team can carry out procedures to a professional standard.
It may be a fleeting thought that a simple set of basic tools is enough to install a rubber roof to a professional standard, but it also requires patience, skills and knowledge. If your contractor teams are failing to get the basics right, you’ll not only lose money and valuable materials but eventually your business's reputation.
Top Tip #1 - Ensure proper training is provided
Training is one of, if not the most important factor of any roofing business. Even the most qualified and experienced roofers should always keep up their training and professional development, so training is not just for the newbies in the industry. Having well-trained staff helps not only boost a business's reputation but the development of your staff, ensuring they can carry out the installation process to the highest standards possible. Training also helps avoid potentially damaging or dangerous performance issues or any accidents that can occur if staff are undertrained and aware of the risks.
Top Tip #2 - Invest in a leaf blower
Flat roofs, before any work is carried out, need to be clear from any rubbish or debris. You can save time and resources by investing in something as simple as a leaf blower. Leaf blowers are much more effective than a manual broom and save much more time. This is particularly useful when you have a lot of surface area, with significant amounts of debris, dust or rubbish.
Top Tip #3 - Have sufficient resources
Your team, on any job, should always be equipped with an adequate supply of materials needed to complete a roofing installation to professional quality. When working on projects, it is always easy to replenish your supplies from a business float of products. Although the majority of retailers offer fast delivery, there is always a chance for any delays in transportation or ordering so it is important to be prepared. The last thing you want is to leave a job half finished or have several projects to finish because you weren't prepared with the correct amount of materials.
Top Tip #4 - Have a professional quotes system and contracts
Before starting any roofing project, your clients need to be provided with an accurate and professional quote and contract. Contracts should not only protect your client but your business as well. It needs to outline payment information, timescales and what to do if and when something goes wrong or a customer needs to make a complaint.
Top Tip #5 - Ensure great customer service
This may seem like an obvious one, but taking pride in your work only extends to your customer service. The roofing industry is full of stories of poor workmanship and poor practice when it comes to customer service, so you want to make sure your business does not fall in line with these companies. Businesses' ability to communicate professionally with their customers is highly important to building a strong reputation and relationship with clients. Great customer care is crucial and certainly pays off to pay attention to your client's concerns, worries and needs.
If you feel your business needs training, head over to our training section where we have an array of training options to choose from to suit your business.